Soporte Técnico

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❤️Obtén un 25% de descuento en tu primer mes utilizando el código %22INANNEW25OFF%22

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❤️Obtén un 25% de descuento en tu primer mes utilizando el código «INANNEW25OFF»

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TRABAJA CON NOSOTROS CÓMO

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SOPORTE TÉCNICO NIVEL 1

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En INANetworks, entendemos que nuestro éxito y la satisfacción de nuestros clientes dependen directamente de la calidad y la dedicación de nuestro equipo. Por ello, estamos en búsqueda de Especialistas en Soporte Técnico para unirse a nuestro equipo. Este rol es crucial para asegurar que nuestros clientes aprovechen al máximo nuestros servicios. Si tienes pasión por la tecnología y un compromiso firme con el servicio al cliente, te invitamos a postular y ayudar a impulsar el éxito continuo de nuestros clientes y de nuestra empresa.

Perfil de Cargo: Soporte Técnico Nivel 1

Ubicación: Todo el Mundo

Tipo de empleo: Full remoto

Disponibilidad: Tiempo completo (42 Hrs semanales) en turnos Diurno/Nocturno

Buscamos 3 Técnicos Nivel 1

Departamento: Soporte Técnico Nivel 1

Contratación: A partir del 2 de Febrero

Descripción de la Empresa:

INANetworks es una empresa líder en el alojamiento de servidores de Juego en Chile y Habla Hispana. Con más de 13 años de experiencia hemos construido una empresa fuerte y amigable para clientes nuevos y experimentados en el mundo de servidores de juegos.

Objetivo del Cargo:

Estamos buscando 3 Técnico de Soporte Nivel 1 apasionado por la tecnología y la atención al cliente para unirse a nuestro equipo. Tu misión principal será ser la primera línea de defensa y ayuda para nuestros usuarios, gestionando incidencias relacionadas con Servidores de Juegos, VPS, Dedicados y Web Hosting.

No necesitas ser un administrador de sistemas experto, pero sí tener una base sólida en cómo funciona internet, los servidores y tener la actitud correcta para aprender y solucionar problemas.

Responsabilidades:
- Brindar soporte a los clientes a través de chat en vivo, Tickets y Whatsapp. (En primera instancia se evaluará el nivel de conocimientos y se determinará los canales de atención que atenderá el colaborador)
- Resolver problemas técnicos relacionados con servidores de Juegos, VPS y
  Bare Metal, Web Hosting, Dominios y todos los servicios ofrecidos por
  INANetworks.
- Ayudar a los clientes a comprender y utilizar el panel de control y otros productos de forma efectiva.
- Ofrecer recomendaciones sobre las mejores prácticas en la administración del servidor.
- Colaborar con otros departamentos para asegurar una resolución oportuna de problemas y consultas.

Requisitos:
- Conocimientos avanzados en Minecraft y Servidores de Juegos y experiencia comprobable en su administración (No es excluyente, pero es altamente valorado cumplir con este requisito)
- Fuertes habilidades técnicas para diagnosticar y resolver problemas.
- Excelente comunicación verbal y escrita en español.
- Capacidad para trabajar eficientemente bajo presión en un ambiente de alto ritmo.
- Orientación fuerte hacia el servicio al cliente.
- Conocimientos en Linux y Windows Server y experiencia comprobable en su administración (No es excluyente, pero es altamente valorado cumplir con este requisito)
- Conocimientos en el manejo de AI (Inteligencia Artificial) (No es excluyente, pero es altamente valorado cumplir con este requisito)
- Es altamente valorado saber Ingles (Escribir y hablar)

Edad: Mínima 18 años.

Beneficios:
- Oportunidades significativas de crecimiento y desarrollo profesional dentro de la empresa.
- Ambiente de trabajo colaborativo y dinámico.
- Acceso servicios proporcionados por INANetworks.
- Acceso a servicios complementarios de INANetworks
- Sueldo pagado en dólares

¿Cómo Aplicar?

Si cumples con los requisitos envía tu CV actualizado al correo postulaciones@inanetworks.com. Asegúrate de incluir experiencias relevantes que te destaquen como el candidato ideal para esta posición.

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*Descuento válido solo para el primer mes.

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Empresa dedicada al alojamiento de servidores de Juegos con más de 10 años de experiencia. Somos INANetworks Host N°1 de Habla Hispana.

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– Av. La Dehesa 1822 OF 430, Lo Barnechea, Santiago, Chile

– 651 N Broad St Suite 201, Middletown, DL, USA

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SERVICIOS

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CLIENTES

EMPRESA

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