INFRAESTRUCTURA CLOUD
PARA EMPRESAS
Y ORGANISMOS
PรBLICOS
Over 10 years serving private companies and government institutions in Chile and Latin America. SLA contracts, company invoicing, priority technical support and dedicated hardware in our own datacenters.
- Formal service contracts with penalties
- Assigned account manager
- Monthly / annual company invoicing
- ChileCompra regulatory compliance
- 100% own hardware โ no intermediaries
LO QUE NOS HACE DIFERENTES
We are not a reseller. We operate our own infrastructure in Chile and the USA, with our own technical team and real contracts for the corporate and public sector.
DATACENTER CHILE โ FULL SPECS
Our own facilities in Santiago. Enterprise-grade hardware installed and managed 100% by our technical team.
- 99.98% availability SLA with contractual penalty
- L1 support response <30 min ยท L2 <4h ยท L3 <24h
- Automatic daily backups included
- Assisted migration at no cost
- Vertical scaling with no downtime
- Monthly availability report
- IPMI access for hardware management
- Private VLAN network for isolation
SERVICIOS PARA EMPRESAS
From a VPS for a startup to dedicated infrastructure for government bodies. We configure the solution to fit your requirements.
TIEMPOS DE RESPUESTA GARANTIZADOS
Our SLA defines maximum response times by incident priority. All enterprise contracts include a penalty for non-compliance.
| Level | Incident Type | Response Time | Resolution Time | Status |
|---|---|---|---|---|
| L1 โ Critical | Server down ยท No access ยท Total loss of service | 30 minutes | 4 hours | โ High priority |
| L2 โ Urgent | Performance degradation ยท Service partially affected | 2 hours | 8 hours | โ Medium priority |
| L3 โ Normal | Technical queries ยท Configuration ยท General requests | 4 hours | 24 hours | โ Normal |
* Times apply during business hours for L3, and 24/7 for L1 and L2. They are specified in each client's service contract.
SECTOR PรBLICO CONFรA EN NOSOTROS
Municipalities, ministries, universities, hospitals and state corporations in Chile have trusted INANetworks with their digital infrastructure for years.
โServing public sector bodies in Chile since 2014. ChileCompra registration, up-to-date tax documentation, electronic invoicing and dedicated support for tenders.โ
CONTRATAR ES SIMPLE
4 steps to have your infrastructure ready. No unnecessary bureaucracy.
ยฟTU EMPRESA NECESITA
INFRAESTRUCTURA REAL?
No generic sales pitch. Tell us your requirement and a technical account manager prepares a personalised proposal with clear pricing, SLA and terms.
GRUPO INAN SpA ยท RUT 77.431.583-7 ยท Santiago, Chile ยท Av. La Dehesa 1822 Of. 430, Lo Barnechea